IT Technical Support Specialist - Bandung

Join Binajasa Sumber Sarana as an IT Technical Support Specialist in Bandung and become a key player in delivering exceptional technical assistance to our clients. This role is perfect for graduates with a background in Computer Science, Informatics, or related fields who are eager to grow their career in IT support. At Binajasa Sumber Sarana, we are committed to providing top-notch technical support services, and we need your expertise to ensure our clients' systems run smoothly. In this role, you will be responsible for troubleshooting technical issues, providing technical support, and ensuring the smooth operation of our clients' IT infrastructure. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the IT industry.

As an IT Technical Support Specialist at Binajasa Sumber Sarana, you will be part of a team dedicated to delivering exceptional technical assistance to our clients. You will work closely with our clients to understand their technical needs and provide solutions that meet their requirements. This role offers a chance to work in a fast-paced environment and contribute to the success of our clients' IT operations. With your technical skills and problem-solving abilities, you will play a crucial role in ensuring our clients' systems are up and running efficiently.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to clients, including troubleshooting hardware and software issues
• Install, configure, and maintain IT systems and equipment
• Monitor and maintain the performance of IT infrastructure
• Document technical issues and solutions for future reference
• Collaborate with clients to understand their technical needs and provide appropriate solutions
• Stay updated with the latest IT technologies and trends
• Ensure the security and integrity of our clients' IT systems
• Train clients on the use of IT systems and equipment

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Informatics, or related field
• 1-3 years of experience in IT technical support
• Strong knowledge of IT infrastructure, including servers, networks, and security systems
• Proficiency in using IT support tools such as ServiceNow, Jira, and Confluence
• Good understanding of operating systems such as Windows and Linux
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Familiarity with cloud computing platforms such as AWS or Azure is a plus

🛠️ Keahlian

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