Lead Receptionist

Zone Base Unggul · 📍 Ubud · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 27.000.000 per month
Zone Base Unggul is looking for a dynamic and professional Lead Receptionist to join our team in Ubud. As the Lead Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring a warm and welcoming experience. This role offers a competitive salary and a chance to be part of a growing and innovative company.

📋 Tanggung Jawab Pekerjaan

Greet guests with a friendly and professional manner, ensuring they feel welcome and valued.,Handle incoming calls and emails, providing information and assistance to guests and potential guests.,Manage the reception area, ensuring it is clean, organized, and welcoming at all times.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Handle guest complaints and concerns, resolving issues to the best of your ability.,Assist in the organization and execution of events and meetings held at the reception area.,Maintain accurate and up-to-date records of guest information and interactions.,Assist in training and mentoring junior receptionists to ensure high standards of service.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a receptionist or front desk role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both written and spoken.,Familiarity with receptionist software and tools.,Ability to work well under pressure and meet deadlines.,Customer service orientation and a commitment to providing excellent guest experiences.,Bachelor's degree in Hospitality, Business Administration, or a related field is a plus.

🛠️ Keahlian

Communication skillsInterpersonal skillsOrganizational skillsMultitaskingCustomer service orientationProblem-solving skillsTime managementTechnical skills in receptionist software
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