Hospitality Employee Assistant

Join PT Hookah Place Partnership in the vibrant heart of Badung, Bali as a Hospitality Employee Assistant. This role is perfect for individuals passionate about fostering a positive work environment and supporting the growth and well-being of our team. As a Hospitality Employee Assistant, you will be the backbone of our operations, ensuring smooth daily activities and contributing to the overall success of our hospitality business.

At PT Hookah Place Partnership, we are committed to providing exceptional service and creating memorable experiences for our guests. Our team is dedicated to maintaining high standards of hospitality and professionalism. In this role, you will work closely with our front desk staff, housekeeping, and other departments to ensure seamless operations and a welcoming atmosphere for our guests.

Every day, you will handle a variety of tasks, from assisting with guest check-ins and check-outs to coordinating with housekeeping for room readiness. You will also play a crucial role in maintaining our property's cleanliness and order, ensuring that our guests have a comfortable and enjoyable stay.

📋 Tanggung Jawab Pekerjaan

• Assist with guest check-ins and check-outs, including processing payments and issuing receipts.
• Coordinate with housekeeping to ensure rooms are ready for guests upon arrival.
• Maintain the property's cleanliness and order by assisting with daily cleaning tasks.
• Handle front desk operations, including answering guest inquiries and providing information about local attractions.
• Support the front office team by managing guest records and maintaining accurate records of guest arrivals and departures.
• Assist with inventory management, including ordering supplies and maintaining stock levels.
• Contribute to a positive guest experience by ensuring all guest needs are met promptly and efficiently.
• Participate in team meetings and training sessions to stay updated on company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a hospitality or customer service role.
• Familiarity with front office operations, including check-in/check-out procedures.
• Excellent communication and interpersonal skills to interact with guests and colleagues.
• Strong organizational skills to manage multiple tasks and meet deadlines.
• Ability to work well under pressure and in a fast-paced environment.
• Basic knowledge of Microsoft Office, particularly Excel and Word.
• Friendly and approachable demeanor to create a welcoming atmosphere for guests.
• Ability to lift and carry up to 20 kg as part of daily duties.

🛠️ Keahlian

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